There could be several reasons why your bank payment is failing for a crypto purchase:
1. Insufficient Funds: If you don't have enough money in your account to cover the cost of the crypto purchase, your bank may decline the transaction.
2. Bank Restrictions: Some banks may have restrictions on cryptocurrency purchases due to their volatile nature or concerns about fraud and money laundering.
3. Technical Issues: There could be technical issues on either end that prevent the payment from going through, such as connectivity issues or software glitches. Please try again.
4. Card Restrictions: Your bank may have restrictions on using your debit or credit card for online purchases, or for certain types of purchases like crypto.
5. Fraud Prevention: To prevent fraud, your bank may flag the transaction as suspicious and decline it until you verify your identity or authorize the purchase.
If your order has the following failure message, we advice contacting your bank's customer support for more information about the specific reason why your payment is failing. They may be able to help you identify the issue and find a solution:
-Cardholder failed 3DS authentication
-Suspected fraud
-Declined by bank's antifraud
-Do Not Honour