* Once the cryptocurrency transfer is completed, it cannot be reversed. Please make sure that you are transferring the correct type of cryptocurrency. If you enter the wrong information, you will lose the corresponding assets.
Please visit our official website: alchemypay.org, and log in with your email account. If you do not have an account, please register an account first. Your current IP defaults to your country/region, and will display the fiat currency based on your country. You can also manually select the fiat currency.
You can select the crypto currency you want to sell and enter the amount of how much you want to sell. It will automatically calculate the amount of fiat currency that can be received according to the amount you input, referring to real exchange rate, and the rate is updated every 15 seconds.
Click Proceed to enter payment method page, you are asked to input your card information on this page and click Confirm button to proceed.
You need to manually deposit the coins into the address provided by the system (the address is randomly generated and one-time used). After sending, click the "I have sent" button.
Once the transfer is completed, the system will confirm it. If the cryptocurrency you transferred is received, the system will start to transfer the funds. You will receive the corresponding fiat currency within about 3 working days.
If you do not receive the funds, please contact customer support and provide the following information:
-Order ID
-Transaction hash of this crypto transfer
-The sending proof(should include receiving address, type of coin, amount and transaction hash, etc).